Effective Date: August 25, 2026
Welcome to Sutton In-Home Senior Care. These Terms of Service (“Terms”) govern your use of suttoninhomeseniorcare.com (the “Website”) and your interactions with Sutton In-Home Senior Care (“Sutton In-Home Senior Care,” “we,” “us,” or “our”).
By accessing or using this Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. Website Purpose
The Website provides general information about Sutton In-Home Senior Care, our in-home senior care services, and related resources.
The Website may also allow visitors to:
- Request information about our services
- Contact our team
- Request pricing or consultations
- Submit inquiries
- Refer a friend or family member
- Learn more about available care services
Information provided through the Website is for general informational purposes and does not constitute a guarantee that any particular service will be available or appropriate for a specific individual.
2. In-Home Care Services
Sutton In-Home Senior Care provides non-medical in-home care and related senior care services.
The specific services provided to a client may depend on factors including the individual’s needs, location, caregiver availability, scheduling, and any separate service agreement entered into between Sutton In-Home Senior Care and the client or responsible party.
Descriptions of services on the Website are general in nature. The specific scope, schedule, pricing, responsibilities, and terms applicable to services will be determined separately.
Nothing on the Website creates a caregiver-client, healthcare provider-patient, contractual, or other professional relationship solely through your use of the Website or submission of an online form.
3. No Medical Advice
Information available through this Website is provided for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.
Sutton In-Home Senior Care does not provide medical advice through the Website.
You should consult an appropriate physician, healthcare provider, or other qualified professional regarding medical conditions, treatment decisions, medications, or other healthcare concerns.
If you believe you or another person is experiencing a medical emergency, call 911 or seek immediate medical attention.
4. Website Inquiries and Forms
Submitting an inquiry, contact form, pricing request, referral, or other form through the Website does not guarantee acceptance as a client, availability of services, caregiver availability, or any particular pricing.
You agree that information you provide through the Website will be accurate and complete to the best of your knowledge.
If you provide personal information about another individual, you represent that you have the authority or permission necessary to provide that information.
Please do not submit highly sensitive information through general Website forms unless specifically requested through an appropriate method.
5. Communications
By providing your contact information, you authorize Sutton In-Home Senior Care, LLC to contact you regarding your inquiry, requested services, scheduling, referrals, employment application, or other matters related to your request.
Communications may occur by phone or email using the contact information you provide.
If you consent to receive text messages, Sutton In-Home Senior Care, LLC may also communicate with you by SMS regarding your inquiry, appointments, services, employment application, interview scheduling, hiring updates, employment, or other communications you have requested.
Consent to receive marketing or promotional text messages, if applicable, is not a condition of purchasing services.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS/text communications at any time by replying STOP. Reply HELP for assistance.
By opting in to receive SMS/text messages from Sutton In-Home Senior Care, LLC, you represent that you are at least 18 years of age. Carriers are not liable for delayed or undelivered messages.
Your use of SMS/text messaging services may also be subject to the terms and conditions of your wireless carrier.
6. Acceptable Use
You agree to use the Website only for lawful purposes.
You may not:
- Use the Website in violation of any applicable law or regulation
- Submit false, fraudulent, misleading, or impersonated information
- Attempt to gain unauthorized access to the Website, servers, systems, or networks
- Introduce viruses, malware, malicious code, or other harmful technology
- Interfere with the operation, security, or availability of the Website
- Use automated systems, bots, scraping tools, or similar technologies to access or collect Website content without authorization
- Attempt to copy, reproduce, exploit, or misuse Website content for unauthorized commercial purposes
- Use the Website in a manner that infringes upon the rights of Sutton In-Home Senior Care or any third party
We reserve the right to restrict or terminate access to the Website when we reasonably believe these Terms have been violated.
7. Intellectual Property
Unless otherwise stated, the Website and its contents, including text, graphics, logos, photographs, videos, designs, layouts, icons, and other materials, are owned by or licensed to Sutton In-Home Senior Care and are protected by applicable intellectual property laws.
You may access and use Website content for personal, non-commercial informational purposes.
You may not reproduce, distribute, modify, republish, display, sell, license, or commercially exploit Website content without prior written authorization from Sutton In-Home Senior Care or the applicable rights holder.
8. Third-Party Links
The Website may contain links to third-party websites, services, platforms, or resources.
These links are provided for convenience and informational purposes. Sutton In-Home Senior Care does not control and is not responsible for the availability, accuracy, security, content, products, services, or privacy practices of third-party websites.
Your use of third-party websites is subject to the terms and policies of those third parties.
9. Website Availability and Accuracy
We make reasonable efforts to provide accurate and current information on the Website. However, we do not warrant that all Website information will always be complete, accurate, current, or error-free.
Service descriptions, availability, pricing, staffing, and other information may change without notice.
We may modify, suspend, discontinue, or restrict any part of the Website at any time.
10. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
Sutton In-Home Senior Care makes no warranties, express or implied, regarding the Website, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, security, or non-infringement.
We do not guarantee that the Website will operate uninterrupted or error-free or that it will be free from viruses or other harmful components.
11. Limitation of Liability
To the fullest extent permitted by law, Sutton In-Home Senior Care and its owners, employees, representatives, affiliates, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Website.
This includes damages resulting from reliance on Website information, interruptions, errors, third-party websites, unauthorized access, or other matters relating to Website use.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
12. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Sutton In-Home Senior Care and its owners, employees, representatives, affiliates, and service providers from claims, damages, liabilities, losses, and expenses arising from your misuse of the Website, violation of these Terms, or violation of the rights of another person or entity.
13. Privacy
Your use of the Website is also subject to our Privacy Policy.
The Privacy Policy explains how we collect, use, and protect personal information submitted through or collected in connection with the Website.
14. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the State of Missouri, without regard to conflict-of-law principles.
To the extent permitted by applicable law, disputes relating to these Terms or use of the Website will be subject to the jurisdiction of the appropriate courts located in Missouri.
15. Changes to These Terms
We may update these Terms periodically to reflect changes to our Website, services, business practices, or legal requirements.
Updated Terms will be posted on this page with a revised effective date.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
16. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or notices posted on the Website, constitute the agreement between you and Sutton In-Home Senior Care regarding your use of the Website.
Any separate agreement governing actual in-home care services is independent of these Website Terms and will control with respect to the services covered by that agreement.
18. Contact Us
If you have questions regarding these Terms of Service, please contact:
Sutton In-Home Senior Care
3116 South Pickwick Place
Springfield, MO 65804
Phone: (417) 865-8812
Website: suttoninhomeseniorcare.com